Last Updated: 13/08/2025
At MediMax Super Multi Speciality Hospital, Varanasi (operated under the legal entity “We Care”), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or receive healthcare services from us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, age, gender, address, contact number, email address, and identification details when you register or book an appointment.
- Medical Information: Health records, medical history, diagnostic reports, prescriptions, and treatment details shared with us during consultations or hospital visits.
- Website & Technical Data: IP address, browser type, device information, and browsing activity when you access our website.
- Payment Information: Billing details, insurance information, and payment transaction records.
At MediMax Super Multi Speciality Hospital (We Care), we maintain complete transparency in consultation charges. The consultation fee for a doctor’s appointment starts from ₹500, depending on the specialty of the doctor and the type of service required. Additional charges may apply for diagnostic tests, follow-up consultations, emergency care, or specialized procedures. Patients will always be informed about applicable charges in advance before availing any service.
2. How We Use Your Information
Your information is used for:
- Providing medical treatment and healthcare services.
- Processing appointments, admissions, and billing.
- Maintaining accurate patient medical records.
- Improving our website, services, and patient experience.
- Communicating updates, health reminders, or hospital announcements.
- Complying with applicable laws and healthcare regulations.
3. Data Protection & Security
- We use industry-standard security measures (encryption, firewalls, secure servers) to safeguard your data.
- Access to medical records is restricted to authorized doctors and healthcare staff only.
- We never sell or share your personal data with unauthorized third parties.
4. Sharing of Information
We may share your information only in the following cases:
- With doctors, nurses, and staff directly involved in your treatment.
- With diagnostic labs, pharmacies, or insurance providers (only when necessary).
- When required by law, court order, or government regulations.
5. Your Rights
As a patient, you have the right to:
- Access and request a copy of your medical records.
- Update or correct your personal details.
- Withdraw consent for marketing or non-essential communication.
- Request deletion of non-medically mandatory personal data.
6. Cookies & Website Usage
Our website may use cookies to enhance browsing experience and analyze traffic.
You can disable cookies in your browser settings, though some website features may not work properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Consultation Charges / Pricing
For transparency, please note that consultation charges for doctor appointments at MediMax Super Multi Speciality Hospital (We Care) start from ₹500. Additional charges may apply depending on specialty, diagnostic tests, or procedures.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
MediMax Super Multi Speciality Hospital (We Care)
BLW – Chitaipur Road, Near HP Petrol Pump, Kanchanpur, Varanasi, Uttar Pradesh – 221004
📞 +91 70433 20074
✉️ info@medimaxhospital.in